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Privacy Statement

We appreciate that your privacy is extremely important to you. With this in mind, we have put in place a number of measures to ensure that any personal details we obtain from you as a result of visiting this website, or via any other form of contact, are processed and maintained in accordance with accepted principles of good information handling and also in accordance with the General Data Protection Regulation (GDPR).

This statement provides you with details of the type of information we may hold about you, how we obtain and use information and how we protect your privacy. You may also refer to the Confidentiality and Data Protection (GDPR) section of our Terms of Business document.

For the purpose of the GDPR, the Data Controller is Dovile Smolske t/as Once Upon A Time Photography. Data Protection Register No.
TBC

Our Privacy Statement includes the following sections:

1. Introduction


This Privacy Statement ("Statement") explains how Dovile Smolkse t/as Once Upon A Tome Photography collect, use and disclose your personal information, including the categories of personal information we process and the purposes for which we use it. Throughout this Statement, Once Upon A Time Photography may be referred to as "we", "us" or "our".

This Statement applies to any personal information you provide to us and any personal information we collect when you contact us, visit or use our website, visit our locations, attend our events or seminars, request a service from us or use other services that refer to or link to this Statement (each, a "Service"). The personal information we collect varies depending upon the nature of the Services we provide and how you interact with us. This Statement may be supplemented by additional privacy statements, terms or notices relevant to the applicable Services.


This Statement does not apply to your use of any third-party sites linked to from our websites or Services.
 

2. Collecting your Information

2.1 Types of Information We Collect

The personal information we collect varies depending upon the nature of our Services. Where we collect sensitive personal information (such as special category or criminal offence data), this information is only collected where strictly relevant to the Services we provide and is done in accordance with applicable law.

The information we collect about you may include the following:

a. Contact details: such as your name, email, postal address, social media handle, and phone number;

b. Demographic details: such as your date of birth, age, gender, race, photo, marital status, lifestyle, and special needs requirements;

c. Marketing and communications preferences: such as interests and preferred language;

d. Events information: such as information about your interest in and attendance at our events, including provision of feedback forms;

e. Comments, feedback or other information provided to us: such as social media interactions with our social media presence, comments provided on feedback forms or surveys and questions or information sent to our support services.


2.2 Sources of Information


We collect personal information about you in the following ways:

a. Information you provide directly to us: we collect personal information about you when you or your agent request a Service from us in person or via telephone, visit our website, attend an event or seminar, through your use of our Services, your comments/feedback or communicate directly with us.

b. Information from your organisation: we may obtain personal information about you from the organisation with which you are employed or affiliated, in order to provide Services to them and/or manage your access to and use of the organisation's Service.

c. Information we collect automatically: we may collect certain types of information about you automatically when you use our Services, visit our website or communicate with us online or through the e-mails that we may exchange. We may collect this information through the use of "cookies" or similar technologies such as web beacons, gif or pixel tags or other unique identifiers to measure online activity, provide more relevant advertising or analyse the effectiveness of communications or our promotional campaigns. Further information about our use of cookies can be found in our Cookie Notice whilst you can manage these small files yourself and learn more about them by visiting www.direct.gov.uk/managingcookies.

2.3 Impact of Failing to Provide Information


You are required to provide any personal information we reasonably require (in a form acceptable to us) to meet our obligations in connection with the Services we provide to you, including any legal and regulatory obligations. Where you fail to provide or delay in providing information, we reasonably require to fulfil these obligations, we may be unable to offer the Services to you and/or we/i may terminate the Services provided with immediate effect.


2.4 Information you Provide Relating to Third Parties

Where you provide personal information to us about third-party individuals (e.g. information about your spouse, civil partner, child(ren), dependents, emergency contacts or other individuals you represent as part of our services to you), where appropriate, you should provide these individuals with a copy of this Statement beforehand or ensure they are otherwise made aware of how their information will be used by us.

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Where you provide information to us about your business partners, customers or beneficiaries, we may require you to provide explicit consent on their behalf.

2.5 Information Relating to Children


Our Services are not directed to children, and we do not knowingly collect personal information from children. Certain products/service solutions may require the processing of data related to children, such as their date of birth, address, and other identifiable information. This information is not collected directly from children, but from other parties such as directly from you as the parent or guardian of the child (e.g., so that the child may be insured under an insurance policy).


3. Processing Your Information

We will use the information we collect about you in connection with the Services to:

a. offer, administer and manage the Services provided to you, including providing initial and repeat services and client care information;

b. carry out due diligence, identity, credit reference, bankruptcy, sanctions, data validation, anti-money laundering, "Know Your Customer" and other business acceptance & vetting;

c. process payments;

f. facilitate the prevention, detection and investigation of crime and the apprehension or prosecution of offenders;

g. enforce our agreements, trace debtors and recover any outstanding debt in connection with the Services provided;

h. fulfil legal and regulatory obligations, resolve disputes and monitor compliance with the same;

i. conduct market research and canvass your views about the Services and to develop and improve our products and Service offerings generally;

j. offer other products and Services that may be of interest to our clients, prospective clients and individual representatives of our corporate clients, including sending newsletters, know-how, promotional material and other communications;

k. communicate with you and to respond to your requests, inquiries, comments and concerns;

l. research, audit, reporting and other business operations purposes, including determining the effectiveness of our promotional campaigns and evaluating business performance;

m. perform benchmarking, modelling, market research and data analysis associated with the development of new and existing processes, products and Services; and

n. invite you to events or seminars, including arranging and administering those events.

4. Legal Grounds for Processing


We rely on the following legal grounds to collect and use your personal information:

a. Performance of the service contract

Where we offer Services or enter into a contract with you to provide Services, we will collect and use your personal information where necessary to enable us to take steps to offer you the services, process your acceptance of the offer and fulfil our obligations in the contract with you.


b. Legal and Regulatory Obligations

The collection and use of some aspects of your personal information is necessary to enable us to meet our legal and regulatory obligations.

c. Preventing and Detecting Fraud

We will use your personal information, including information relating to criminal convictions or alleged offences to prevent and detect fraud, other financial crime, and crime generally in the insurance and financial services industry.

d. Legitimate Interests

The collection and use of some aspects of your personal information is necessary to enable us to pursue our legitimate commercial interests.

e. Consent

We rely on your consent to collect and use personal information concerning any criminal convictions or alleged offences, specifically for the purpose of assessing risks relating to your prospective or existing business partners.

Where we rely on your consent to collect and use your information, you are not obliged to provide your consent and you may choose to subsequently withdraw your consent at any stage once provided. However, where you refuse to provide information that we reasonably require to provide the Services, we may be unable to offer you the Services and/or we may terminate the Services provided with immediate effect.

Where you choose to receive the Services from us you agree to the collection and use of your personal information in the way we describe in this section of this Statement. You also agree that such information may be collected and used for the safe provision of our services.

f. Substantial Public Interest

If applicable law allows, we may collect and use your information for a substantial public interest. For example, to prevent or detect unlawful acts or in public health.

5. Accuracy of Your Information

We rely on the availability of accurate personal information in order to provide the Services to you and operate our business. You should therefore notify us of any changes to your personal information that may affect the services provided to you.

 

6. Recipients of Your Information

We generally share your personal information with the following categories of recipients where necessary to offer, administer and manage the Services provided to you:

a. within our organisation: we may share your personal information with our other entities, brands, divisions, and subsidiaries for the processing purposes outlined in this Statement;

b. vetting agencies: such as credit reference, criminal record, fraud prevention, data validation and other professional advisory agencies, where necessary to prevent and detect fraud and take steps to assess the risk in relation to offering our Services;

c. law enforcement bodies: where necessary to facilitate the prevention or detection of crime or the apprehension or prosecution of offenders;

d. public authorities, regulators and government bodies: where necessary for us to comply with our legal and regulatory obligations;

e. third party suppliers: where we outsource our processing operations to suppliers that process personal information on our behalf. These processing operations shall remain under our control and will be carried out in accordance with our security standards and strict instructions;

f. successors of the business: where we or the Services we provide are sold to, acquired by or merged with another organisation, in whole or in part. Where personal information is shared in these circumstances it will continue to be used in accordance with this Statement;

g. business partners: such as joint venture entities, sponsors and/or other third-party business partners who collaborate or co-operate with us on projects, events, products or Services. You should refer to their privacy notices for more information about their privacy practices; and

h. internal and external auditors: where necessary for the conduct of company audits or to investigate a complaint or security threat.

​7. Retention of Your Information

​We retain appropriate records of your personal information to operate our business and comply with our legal and regulatory obligations. These records are retained for predefined retention periods (minimum 6 (six) years) that may extend beyond the period for which we provide the Services to you. In most cases we shall retain your personal information for no longer than is required under the applicable laws. We have implemented appropriate measures to ensure your personal information is securely destroyed in a timely and consistent manner when no longer required.

8. Information Security

The security of your personal information is important to us, and we have implemented appropriate security measures to protect the confidentiality, integrity and availability of the personal information we collect about you and ensure that such information is processed in accordance with applicable data privacy laws.

All data retained by us, whether electronic or in hard media, is stored within the UK.


9. Your Information Rights

9.1 You have the following rights under applicable data privacy laws in respect of any personal information we collect and use about you:

a. Right to access: a right to access (also known as a Subject Access Request - SAR) and inspect your personal information or be provided with a permanent copy of the information being held about you;

b. Right to correction: a right to request the correction of your personal information or in cases where the accuracy of information is disputed, to supplement the information to give notice that you dispute its accuracy;

c. Right to erasure: a right to request the erasure of your personal information, particularly where the continued use of the information is no longer necessary;

d. Right to object to processing: a right to object to the use of your personal information, particularly where you feel there are no longer sufficient legitimate grounds for us to continue processing the information;

e. Right to object to direct marketing: a right to object to the use of your personal information for direct marketing purposes. See Section 11 below for further information;

f. Right to restrict processing: a right to request the restriction of your personal information from further use, e.g. where the accuracy of the information is disputed, and you request that the information not be used until its accuracy is confirmed;

g. Right to portability: The right to request that some aspects of your personal information be provided to you or a third party of your choice in electronic form to enable its reuse;

h. Right to object to automated decision making: a right to object to decisions involving the use of your personal information, which have been taken solely by automated means. See Section 12 below for further information;

i. Right to lodge a complaint with a regulator: a right to complain to the relevant data protection regulator about our processing of your personal information. See Section 13 below for further information.


9.2 Exercising your rights: To revise your consent, access, amend or delete your records you should contact the Data Protection Officer, Dovile Smolske;-

Telephone: 07860 213235

Email: dovileeliksaite@yahoo.com


9.3 It is important to note, however, that some of the rights described above in Section 10.1 can only be exercised in certain circumstances. If we are unable to fulfil a request from you to exercise one of your rights under applicable data privacy laws, we will write to you to explain the reason for refusal. Where required, further information concerning these rights and their application can be obtained by contacting us.

10. Direct Marketing

We will use your personal information to send you direct marketing about other products and services that we feel may be of interest to you. We will give you the opportunity to refuse direct marketing (unsubscribe) at the point that you apply or register to receive the services and, on each occasion, thereafter that you receive direct marketing communications from us. You can also change your marketing preferences at any stage by contacting us. Please note that, even if you opt out of receiving direct marketing communications, we may still send you service-related communications where necessary.

11. Automated Decisions

 

Where you apply or register to receive a Service, we may carry out a real-time automated assessment to determine whether you are eligible to receive the Service.

An automated assessment is an assessment carried out automatically using technological means (e.g., computer systems) without human involvement. This assessment will analyse your personal information and any other information provided by you. Where your application to receive the Service does not appear to meet the eligible criteria, it may be automatically refused, and you will receive notification of this during the application process. However, where a decision is taken solely by automated means involving the use of your personal information, you have the right to challenge the decision and ask us to reconsider the matter, with human intervention. If you wish to exercise this right, you should contact us.

12. Complaints

12.1 If you wish to make a complaint about the way we use your personal information you should raise this with us by contacting us using the details set out in Section 14 below.

12.2 If you are not satisfied with the way we have handled your complaint you have the right to raise the matter with the relevant data protection regulator in your country.

13. Contact Us

If you have any questions about the content of this Statement or the rights conferred to you under the applicable data privacy laws, you should contact us at the following address:

Once Upon A Time Photography
Suite 2E
1 st Floor
Blue Pit Mill
Queensway
Rochdale
OL11 2YW

Tel: 07860 213235

Email:dovileeliksaite@yahoo.com

14. Changes to this Statement

This Statement is not contractual, and we reserve the right to reasonably amend it from time to time to ensure it continues to accurately reflect the way that we collect and use personal information about you. Any updates or changes to this Statement will be made available to you. You should periodically review this Statement to ensure you understand how we collect and use your personal information​

This Statement was last updated on 3rd March 2025

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